The effect of flu season on your vaccine refrigerator

It is very easy coming into the flu season to run short on space in your vaccine refrigerator.  Many pharmacies and medical centres stock up on flu vaccines, but this can cause your vaccine refrigerator to have insufficient airflow. The airflow can be almost completely cut off when boxes and bags are pushed up against the fan. Low and uneven airflow causes two major problems.  The first is the temperature that your product is maintaining; it is common with over loading of a refrigerator to have areas that are very cold and others that are very hot.  Once the ice build-up starts it is very unlikely it will clear without doing a manual defrost. As more ice builds, the lower air flow, and the cycle continues until the temperature rises above the alarm point.


The good news is that CSK Group differs from other suppliers. We offer a hire and rent to buy options to eligible customers to get them through the busy season.  Contact our friendly staff today to discuss options on getting through the flu season.  Hire equipment is subject to availability, so book in early.

Maintenance and Service

Just like cars, refrigeration items work best if they are serviced regularly. Organising a service on your existing laboratory, research and medical equipment has never been easier.  With a centralised phone number (1300 358 045), you can reach one of our friendly staff 24 hours a day.  It doesn’t matter if you are located in a remote area or in the city, we will be able to assist you.  CSK Group has also invested in software to track all works carried out on your equipment.  The history of when your item was last serviced, NATA calibrated or when the last time a part was replaced, can be easily retrieved.


This is exceptionally useful when our customers have an upcoming NATA audit.  Many hospitals, universities and pathology laboratories are required to keep maintenance records for equipment and CSK Group will maintain electronic records for the life of your equipment. Contact us today to organise a service!

Equipment Monitoring Made Easy

The main reason for losing a research sample, drug or vaccine, blood or any item kept at a controlled temperature is not knowing that they have moved outside of their given temperature and humidity range.  The good news is in recent times CSK Group has tested and developed monitoring equipment to notify you as soon as a breach is detected.


We have developed a bolt-on solution for any refrigerator and freezer that will work with any brand.  We are able to monitor the temperature in your ultra-low laboratory freezer, controlled environment room, walk in freezer and cold room to pharmacy refrigerator and attach it to an auto dialler that will call pre-set numbers and notify you.  CSK Group also has a SMS service that works through the GSM network.


When ordering a new Pinnacle item be sure to talk to our friendly sales and technical support team to ensure your new item meets your monitoring requirements.


We also work with many building management systems and in many cases, we are able to use a zone on your existing building security system, making the hardware costs minimal.  We have a solution for your application, so call us today for ideas and support to set up your equipment today.

Stock Loss Prevention

When operating a busy pharmacy, the last thing you want to hear when you open the doors in the morning is your pharmacy refrigerator in alarm.  Many of our early morning enquiries are from pharmacies seeking urgent assistance with their vaccine refrigerator in alarm.  Unfortunately, in most cases, the refrigerator failed at some point during the night and no one was notified.  There is often no way of knowing exactly when the cold chain breach occurred and it results in a total stock loss.  The down time, loss of sales and cost of the stock loss, can significantly impact on the business, particularly leading into flu season when the vaccine refrigerators are filled to capacity. The good news is that there are easy solutions to avoid this problem.


We at CSK Group pride ourselves on reducing our customers’ stock loss and these are our 5 top tips:


1) Monitor 24 hours a day

Monitoring your refrigerator 24 hours a day hasn’t been easier or more cost effective. With CSK Group’s automatic phone dialler, you will be notified of any equipment failure and allow you to move your stock to a safe location. See our articles on equipment monitors for more information.

2) Service and Maintenance

Organising CSK Group to service your vaccine refrigerator every 6 months will significantly reduce the chances of failure.  The benefits don’t stop there: you will also increase the usable life of your refrigerator and also in many cases reduce running costs.

3) Overloading leads to failure

Don’t overload your pharmacy refrigerator.  All too often we are called to a failing refrigerator and it’s due to overloading and blocked airflow.  This can cause irregular temperatures throughout the product and this can result in refrigerator ice ups.

4) Plan B

All mechanical equipment can fail at some point so having a plan B is a must.  Knowing where and what you will do with a refrigerator full of vaccines will give you and your staff peace of mind.

5) Log your temperatures

Use a data logger to monitor the temperature so you know exactly how long the cold chain breach occurred – sometimes a very brief breach is ok, but it’s important to know how long it has been.  CSK has many cost-effective solutions for your existing refrigerators or if you have a new generation Pinnacle Pharmacy Refrigerator this feature is built in!


With these 5 tips you will be sure to have minimal stock loss.  If you want further information, please contact our friendly staff.